Shipping policy

We ship all NAD+ products in insulated temperature protected packaging to help maintain potency. Our shipping schedule reduces time in transit and avoids products sitting in uncontrolled environments, especially during warm weather conditions. 

Delivery Method

All orders are sent with DPD Next Day Delivery.

Dispatch Schedule

Order cut off: 10.00am.

Monday to Thursday: Orders placed before 10.00am ship the same day for next day delivery.

Thursday after 10.00am to Sunday: Orders ship on Monday.

We do not ship on Fridays. This prevents products being held in courier depots over the weekend, which could affect temperature control.

Temperature Guidance

Short periods out of cold storage do not affect the product. Once delivered, place it in the fridge as soon as possible.

Delivery Responsibility

You must be available to receive the delivery. Delays caused by missed delivery attempts sit outside our control.

 

Delivery Issues

Please contact us immediately via support@holtehealth.com. We'll evaluate the issue and make it right.